„There are four different kinds of information bias: personalization, dramatization, fragmentation, and authority-disorder bias. Each is its own specific bias, but all are interconnected with the others making the news a faulty system, and disconnecting their audience from the larger picture of our complex world.
Personalization is the most harmful of the biases. A news organization will make a decision to cover the person rather than the real story that they are a part of. This coverage eclipses the context of a multifaceted issue in favor of “human interest stories.” These stories tug on a person’s pathos rather than giving them a chance to think logically about issues.
Personalization can make politics something that used to be about issue–broad social and economic issue–an image game. Instead of examining a political players stance or voting record, reporters will look at if they seemed angry, bypassing why they could have been angry. Personalization helps fuel the other information biases by bringing them down on an emotional level, leaving intellectual facilities dormant when the news comes on.
This is not saying that an emotional plea would be a bad thing every so often, but because of the format and news story selection, emotions are all that dictate the news. This is very true with our second information bias, dramatization. Dramatization is the soap opera view of the news, believing that crisis over continuity is better than issues-driven reporting. Dramatization of the news also goes hand in hand with personalization in the fact that is a cheap emotional device.
This is where the crisis cycle comes in. The crisis cycle is the way in which reporters cover a story that happens over a certain period of time. This cycle has a literary drive of plot, characters, climax and resolution. Yet it is the resolution that they tend to gloss over, with the story never really resolved, but enough to move on to the next story. Dramatization makes the news into short movie scenes, trivialize sense to the issues. They also make each following story more dramatic and more attention grabbing. If there isn’t enough drama, it seems that there isn’t worthy news. The reality of dramatized news is that it focuses heavily on visuals, personal narrative and crisis diminishing the real story, making issues less abstract and viewers more entertained.
Fragmentation is defined as a story completely isolated from any other story. A specific story may have a larger context, but they frame only the characters or actors within a situation, taking a piece of the puzzle, highlighting it and then leaving the audience without understanding of the full and complete picture. Whether it is a welfare story or issues with foreign policy, only a personalized or dramatized character piece will be brought up, excluding hard analysis of the circumstances leading to the story. One can look at a newscast as a fragmented piece: one story after another, unconnected with only drama and personal narratives driving each story, the audience forgetting each story after commercial breaks and abrupt segways from one story to another.
Fragmentation will take a story, cover a piece of it, and may not get the story through the entire cycle making the impression that the outcome is unimportant. This information bias makes the news sketchy and inconsistent. If a journalist only focuses on a snippet of daily news and leaves out the larger context the political actors within the story can use this form for promoting propaganda and go unchecked with inconsistencies in their own press releases, behavior and speeches. Personalization and dramatization give the news the feel of a novel or soap opera, fragmentation leaves it unfinished or forgettable.
The fourth information bias is authority-disorder bias. This type of bias paints the leaders and politicians within a situation as incompetent or questions their ability to restore order in a crisis or scandal. Of course, if the news paints politicians as unable to restore order, this heightens the dramatization. Then the news focuses on the personality of the politician being examined rather than the issue at hand. A consequence of this is the need for analysis on political figures rather than the situations that they are involved in. We want to see why President Bush did what he did after Hurricane Katrina rather than putting forth solutions and ideas for people to help.
With all of the information bias, it isn’t hard to see why many American’s have an inability to grasp or understand complex world issues. Though it may not be completely news organizations fault, they do have a part to play in how and what information their audiences receive. Personalization, dramatization, fragmentation and authority-disorder bias lead the audience away from larger complex issues and into trivial emotional stories. These information biases, of course, leave the news to be faulty and disconnected from more important and pertinent information.“